# Passwords and MFA without the pain

> How to stop keeping passwords in your head or on a sticky note, why MFA stops even a stolen password — and how to switch it all on in half an hour with AI guiding you step by step.

## Why this lesson is about laziness

Security advice usually fails not because people don't understand it, but because
it's too much work. So you won't find “invent a 16-character password for every
website” here. You'll find three things that, once done, let you stay lazy with
a clear conscience.

## The bad news about your password

If your password is a word, a name, a date of birth or a year with an exclamation
mark, a program guesses it in seconds. Not because it's clever, but because it has
a list of every popular pattern. “Summer2026!” is on that list — and so is its
Lithuanian twin, “Vasara2026!”.

And nobody even has to target you personally. The program tries **the same popular
password on thousands of accounts** in a row — this is called *password spraying*.
It only takes one person in the company using “Summer2026!” to open the door to the
whole company's email.

## A passphrase instead of a password

Four unrelated words are both longer and easier to remember:
`green-horse-eats-concrete`. It's a long password, but to you it's a picture in
your head. It's the only password you'll need to remember at all (see the next step).

## A password manager does the rest

One strong password unlocks the manager, and the manager invents and remembers all
the others — a different one for every website. You no longer have to think them up,
remember them or write them on a sticky note.

There are several free and reliable options; if your company uses M365, the browser's
password manager with your work account is often enough. What matters most is that
passwords aren't reused.

## Why reusing a password is the most dangerous habit

When a website's data leaks, scammers immediately try the same email and password on
banks, Facebook and work email. This is called credential stuffing, and it's a fully
automated process.

One reused password turns one leak into ten problems.

## MFA — the most important step in this lesson

MFA (multi-factor authentication) means a password alone isn't enough:
you also need a code from your phone. Even if a scammer has your password, they're stuck.

If you do just one thing from this whole lesson — switch on MFA for your work email.

## Not all MFA is equal

- **Passkey** — logging in by unlocking your phone or computer (fingerprint, face, PIN).
  As resistant as a hardware key, but nothing to carry around.
- **Hardware key** — the safest, but you need to have it with you.
- **An app on your phone** (Microsoft/Google Authenticator) — a good balance.
- **SMS code** — the weakest option, because a number can be hijacked,
  but still incomparably better than nothing.

What each one stops — in one table:

> **Schema.** Comparing MFA methods: all methods stop a stolen password. An SMS code doesn't stop a SIM swap. An SMS code, an app code and approving in an app don't stop a fake page (AiTM), because the code or approval can be relayed in real time. Approving in an app without number matching is vulnerable to notification bombing. A passkey or hardware key stops all four attacks.

## MFA fatigue — a new scammers' trick

Sigitas the scammer (our recurring villain — Sigitas is a common Lithuanian first name)
has your password but not your phone. So he keeps pressing “log in” until ten approval
requests arrive on your phone — often at night. The maths is simple: someone,
somewhere, will tap “yes” just to make it stop.

The rule: **an approval request you weren't expecting always means “no”** —
and then you change your password.

<aside class="remedy">
  <p class="remedy-label">💊 The fix</p>
  <h3>One passphrase for the manager, MFA everywhere, passkeys for what matters most.</h3>
  <p class="rule-line">One strong password you remember, plus a manager that remembers
    all the others — a different one for every website.</p>
  <ul>
    <li><strong>A password manager</strong> — you stop worrying about which password goes where.
      If your company uses M365, the browser's manager with your work account is often enough.</li>
    <li><strong>MFA on your work email</strong> — the single most important action in the whole lesson.</li>
    <li><strong>Passkeys or a hardware key</strong> wherever there's money or admin access.
      Unlike an SMS or app code, they can't be passed to a scammer.</li>
  </ul>
  <p class="caveat">MFA with a code stops a <strong>stolen password</strong>, but not an
    adversary-in-the-middle attack, where you pass the code to a fake page in real time.
    Only passkeys protect against that — more in the lesson <a href="/en/lessons/invoice-fraud">Invoice fraud</a>.</p>
</aside>

## Switch on MFA in half an hour — AI leads, you tap

Here the AI won't do the work for you — and that's how it should be. It can't scan a
QR code with your phone, and it must never see your passwords or codes. But everything
else — where to start, what to switch on, which menu item on your phone — is its job.
You just tap.

Copy this, fill in the square brackets and paste it into an AI:

```text
You are my security assistant. Help me protect my most important accounts in
half an hour: switch on MFA or a passkey where it's needed most.

ABOUT ME
- Phone: [iPhone / Android]
- Work email: [Microsoft 365 / Google Workspace / other]
- Most important accounts: [e.g. work email, bank, Google, Facebook,
  accounting software]
- Password manager: [which one I use / none]

PROCESS
1. ASK. Ask me the missing questions, one at a time.
2. PLAN. Rank my accounts by importance: money and email first.
   Next to each, say what's best to switch on: a passkey, an app, or at least SMS.
3. DO IT TOGETHER. Guide me through one account at a time: short steps for my
   phone. Wait until I write "done", then move on to the next account.

GOAL
The job is finished when every account on the list has MFA or a passkey switched
on, and the backup codes are saved somewhere safe.

STRICT RULES
- Never ask for my passwords, MFA codes or backup codes. If I write one by
  accident, warn me and tell me to change it straight away.
- Don't invent passwords for me — the password manager does that.
- If you don't know the exact menu name on my phone, say you don't know and
  explain what to look for.
- Answer in English.

AT THE END
A list: where MFA is on, where it isn't, and separately — WHAT YOU DID NOT CHECK.
```

<div class="routes">
  <div class="route ai">
    <p class="route-label">🤖 AI route <span class="pill">recommended</span></p>
    <h4>AI sets the order, you tap</h4>
    <p>With the prompt above, the AI first asks what you use, then ranks your accounts
      and guides you through each one separately — with menu names for your phone.</p>
    <p class="say">“Start with my work email. When we've finished it, tell me which account
      is next and why.”</p>
    <p><strong>Your job:</strong> scan the QR code, confirm with your fingerprint or face, and
      write “done”. Codes and passwords never appear in the chat.</p>
  </div>
  <div class="route manual">
    <p class="route-label">✋ Manual route</p>
    <h4>Work email without AI</h4>
    <ol>
      <li><strong>Microsoft 365:</strong> open <code>mysignins.microsoft.com/security-info</code>
        → <strong>Add sign-in method</strong> → <strong>Microsoft Authenticator</strong>.</li>
      <li>On your phone, install Microsoft Authenticator → <strong>+</strong> → work account →
        scan the QR code from your computer screen.</li>
      <li><strong>Google:</strong> <code>myaccount.google.com/security</code> →
        <strong>2-Step Verification</strong>, and where offered — <strong>Passkeys</strong>.</li>
    </ol>
  </div>
</div>

## What never to tell an AI

AI chats are stored — both in your account and on the provider's servers.
So these things never go into a chat, not even “just to check”:

- **Passwords and passphrases.** Not even to find out whether they're strong enough.
- **MFA codes and backup (recovery) codes.** They are the keys to your accounts.
- **A password manager export.** One file with all your passwords.
- **“Invent a password for me.”** It stays in the chat history. Passwords come from the manager.

And one more boundary: **an AI agent controlling your browser must never type a
password for you.** It has to ask you to log in.

> Pasted a password or code by accident? Don't panic — **change it now**,
> not “later”. Then delete that chat.

## For managers: MFA for everyone in a week

One person's MFA protects one mailbox. A scammer only needs one unprotected one —
so MFA has to be on for **everyone**. AI will prepare the plan and the email to staff.

<div class="routes">
  <div class="route ai">
    <p class="route-label">🤖 AI route <span class="pill">recommended</span></p>
    <h4>A plan and an email to the team</h4>
    <p class="say">“I run a company of [12] people and we use [Microsoft 365]. I want MFA
      switched on for everyone within a week. Write a one-week plan and a short email to
      staff: why we're doing it, by when, who will help, and what to do if you lose your
      phone. First ask me what's missing, one question at a time. Then show me a draft.”</p>
    <p><strong>Your job:</strong> check the dates and contacts in the email and send it
      yourself. The “what if I lose my phone” question matters most — without an answer
      to it, people will be afraid of MFA.</p>
  </div>
  <div class="route manual">
    <p class="route-label">✋ Manual route</p>
    <h4>For the admin: one switch</h4>
    <ol>
      <li><code>entra.microsoft.com</code> → <strong>Entra ID</strong> (Identity) →
        <strong>Overview</strong> → <strong>Properties</strong>.</li>
      <li><strong>Manage security defaults</strong> → <strong>Enabled</strong> → Save.</li>
      <li>Staff will be asked to register for MFA when they sign in. It's free.</li>
    </ol>
    <p>If the company already uses <em>Conditional Access</em> rules, this isn't the
      right route — talk to IT.</p>
  </div>
</div>

One warning before you switch it on: security defaults turn off the **old sign-in
method** that printers, scanners and old software often use to send email. First check
what in your office sends email on its own — otherwise one morning “scan to email will
stop working”.

## What to do today

1. Copy the prompt from the section “Switch on MFA in half an hour” and switch on MFA
   for your work email — AI guides, you tap. No permissions? Ask IT or us.
2. Come up with one passphrase for your password manager — yourself, not with AI.
3. Change reused passwords, at least wherever there's money or email.
4. Questions? **pagalba@itbroliai.lt**.

## Check yourself

Five questions on what you've just read. At the end you'll get a certificate
with your score.