# ISO 27001 and NIS2 for managers — without the jargon

> What ISO 27001 really is, how it relates to NIS2 in Lithuania, the road to certification, the five documents an audit can't start without — and how AI does a gap analysis in one afternoon.

## Who this lesson is for

Two managers. The first has a big client or a tender saying: “An ISO 27001
certificate is required.” The second has received a letter about NIS2 and isn't sure
whether it applies to their company.

Both need the same thing: to understand what it's about, how much time it takes
and where to start — without consultant jargon.

<p class="caveat">This lesson is not legal advice. Check whether NIS2 applies to your company with
<a href="https://www.nksc.lt" rel="noopener">Lithuania's National Cyber Security Centre (NKSC) ↗</a> (in Lithuanian)
or with a lawyer.</p>

## ISO 27001 in one sentence

**It isn't an IT project but a management system:** the company decides what information
it protects, assesses what could happen to it, chooses measures, applies them, checks
whether they work, and keeps improving.

The certificate doesn't confirm that a break-in is impossible. It confirms that this
cycle really happens — and the auditor sees that from evidence, not from promises.

## What the standard is made of

Two parts:

- **Clauses 4–10** — requirements for the management system itself: scope, the role of
  management, risk assessment, training, internal audit, management review,
  improvement. Every one of them is mandatory.
- **Annex A** — 93 security measures (controls), grouped into four themes.
  You decide which ones to apply based on your risks, and you justify the choice.

> **Schema.** The 93 controls of ISO 27001:2022 Annex A by theme: organisational 37, technological 34, physical 14 and people 8. Most of the controls are not technological.

Since November 2025, certificates are only issued against the 2022 version of the standard —
if someone offers you a document set “based on 2013”, it's out of date.

## NIS2 and Lithuania: what has changed

Lithuania transposed the EU's NIS2 directive through the updated **Cybersecurity Law**
(Kibernetinio saugumo įstatymas), which came into force on **18 October 2024**. The supervising authority is **NKSC**.

What a manager needs to know:

- **More sectors and more companies.** The law covers not just energy or banks but
  many other sectors too. Companies are classed as essential or important entities.
- **Responsibility lies with management.** Managers approve the security measures,
  oversee how they're implemented and must be trained themselves.
- **Incident reporting** within set deadlines. The NIS2 model is an early
  warning within 24 hours, a notification within 72 hours and a final report
  within a month. Check the exact Lithuanian rules with NKSC.
- **Fines** for essential entities — up to €10 million or 2% of annual turnover.

**The link to ISO 27001:** a large share of the NIS2 measures overlaps with ISO 27001. A certified
company has a solid foundation, but the legal obligations (registration, reports to NKSC)
are handled separately.

## The road to certification

> **Schema.** The road to an ISO 27001 certificate: the decision and the scope, risk assessment, choosing the controls and the Statement of Applicability, implementation and gathering evidence over several months, internal audit and management review, a certification audit in two stages, and annual surveillance audits after that.

## Five documents an audit can't start without

1. **Scope** — which part of the company, which locations, systems and processes.
2. **Information security policy** — short, approved by management.
3. **Risk assessment and risk treatment plan** — what could happen and what we do about it.
4. **Statement of Applicability (SoA)** — 93 controls: applied or not, and why.
5. **Internal audit and management review records** — proof that the system checks itself.

On top of that — **evidence**: training lists, access reviews, backup
tests, an incident log. That's exactly what the auditor looks for most.

## Where AI really helps — and where it doesn't

**It helps with:** the gap analysis, first drafts of policies and procedures,
a risk register template, an SoA draft based on your risks, training material,
an internal audit questionnaire. That saves weeks of writing.

**It doesn't help with:** creating reality. A document saying “all employees train
every quarter” when nobody does is a straight road to a nonconformity at the audit.

And one hard limit: an ISO project produces a lot of sensitive information —
lists of systems, weaknesses, risks. Put it only into a **company-approved AI tool**.
Why — in the lesson [How to start using AI at work (safely)](/en/lessons/using-ai-at-work-safely).

## A gap analysis in one afternoon

The first step is always the same: where are we now? Copy this and paste it
into your company-approved AI:

```text
You are an ISO 27001:2022 consultant. Help me do a gap analysis for our
company: where we are now and what's missing before certification.

ABOUT US
- Business, number of employees, number of offices: [...]
- Why we need it: [client / tender / NIS2 / other]
- Key systems: [e.g. Microsoft 365, accounting, CRM, website]
- What we already have: [e.g. MFA, backups, antivirus, no documents]

PROCESS
1. ASK. Ask questions based on clauses 4–10 and the four Annex A themes.
   One at a time. If I don't know the answer, mark it "unknown", not "in place".
2. TABLE. Requirement → status (in place / partly / missing / unknown) →
   what's missing → priority → who is responsible.
3. FIRST STEPS. Suggest a scope statement and the 10 most important tasks
   for the first three months.

GOAL
The job is finished when I have a gap table and a list of tasks for the
first three months with the people responsible.

RULES
- Don't assume anything is "implemented". If in doubt, it's "unknown".
- Don't give legal conclusions about NIS2 — tell me what to check with NKSC.
- Don't quote the standard word for word; explain it in your own words.
- Answer in English.

AT THE END
Separately — WHAT YOU DID NOT CHECK and which questions to ask the certification body.
```

<div class="routes">
  <div class="route ai">
    <p class="route-label">🤖 AI route <span class="pill">recommended</span></p>
    <h4>The AI asks, the team answers</h4>
    <p>You get the best result when you answer the AI's questions together with whoever looks
      after IT, and with the manager or the accountant. One afternoon instead of several meetings with a consultant.</p>
    <p class="say">“When we've finished the table, write a draft scope and a draft information
      security policy — each no longer than one page.”</p>
    <p><strong>Your job:</strong> answer “I don't know” honestly when you don't know,
      and read the drafts as if you were the auditor.</p>
  </div>
  <div class="route manual">
    <p class="route-label">✋ Manual route</p>
    <h4>Ten questions to ask yourself</h4>
    <ol>
      <li>Do we know what information we protect and where it is?</li>
      <li>Has anyone assessed what could happen to it?</li>
      <li>Is there a security policy approved by the manager?</li>
      <li>Do we know who has access to what — and does anyone review it?</li>
      <li>Have the backups been tested? Is MFA switched on for everyone?</li>
      <li>Are employees trained, and is it recorded?</li>
      <li>Do we log incidents, even small ones?</li>
      <li>Have the suppliers with access to our data been assessed?</li>
      <li>Does anyone check that the procedures are really followed?</li>
      <li>Does management review all this at least once a year?</li>
    </ol>
  </div>
</div>

<aside class="remedy">
  <p class="remedy-label">💊 The fix</p>
  <h3>Start with the scope and the risks, not with document templates.</h3>
  <p class="rule-line">A bought set of templates with no reality behind it is the most expensive way to fail an audit.</p>
  <ul>
    <li><strong>A narrow scope to start with.</strong> Better one service done properly
      than half of the whole company.</li>
    <li><strong>The manager owns the project,</strong> not the IT administrator.
      Both the standard and NIS2 require it.</li>
    <li><strong>Evidence from day one:</strong> every training session, access review
      and backup test — recorded.</li>
    <li><strong>Quick, visible wins:</strong> MFA for everyone, tested backups,
      protection on every computer. See the lessons on
      <a href="/en/lessons/passwords-and-mfa">MFA</a> and
      <a href="/en/lessons/why-you-need-backups">backups</a>.</li>
  </ul>
  <p class="caveat">This training doesn't guarantee compliance. The final assessment is made
    by an accredited certification body, and on whether NIS2 applies — by NKSC or a lawyer.</p>
</aside>

## What to do this month

1. Check whether NIS2 applies to your company (on the NKSC website or with a lawyer).
2. Use the prompt above to do the gap analysis together with your IT person.
3. Switch on three quick wins: MFA for everyone, a backup test, protection on every computer.

If you'd like us to do the gap analysis with you — **pagalba@itbroliai.lt**

## Check yourself

Five questions on what you've just read. At the end you'll get a certificate
with your score.